Boston Mutual Life Insurance Company Announces Customer Experience, Innovation, Projects & Technology Strategic Business Center

Boston Mutual Life Insurance Company Announces Customer Experience, Innovation, Projects & Technology Strategic Business Center

  • Technology
  • May 17, 2022
  • No Comment
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  • 4 minutes read


The new department will support the life insurance company’s continued strategic growth by focusing on creating a more streamlined end-to-end customer journey, creating more efficiencies and seamless cross-departmental alignments. The department will also play a key role in supporting the company’s strategic path and enabling future opportunities as it enhances the customer experience by analyzing, evaluating and developing processes and technology that are well synchronized with the company’s focus on its customers.

“We have established a department that best aligns with one of our key goals: to create a state of organizational readiness to help support a customer experience of the highest quality and to offer an even better experience to the policyholders and producers we serve. “Looking at our processes, service options and technology from the perspective of our customers, looking to the future, is an exciting opportunity for the team and our policyholders.” to say. Jennifer Helms, executive vice president of customer experience, innovation, projects and technology. “I am proud of the work we have done and the passion of Boston Mutual to achieve this goal for a smooth and positive customer journey.”

The newly integrated department includes employees based at Boston Mutual’s two corporate offices in Canton, Massachusettsi Omaha, Nebraska.

To learn more about Boston Mutual Life Insurance Company, visit https://www.bostonmutual.com/.

About Boston Mutual Life Insurance Company
Founded as a progressive life insurance company in 1891, Boston Mutual Life Insurance Company is a nationwide company offering insurance solutions designed for American workers and their families, as well as on-site registration and billing options. work. With offices based in Canton, Massachusettsi Omaha, Nebraska, as a mutual company, Boston Mutual Life is dedicated to acting in the best interests of its policyholders, producers, employees and their communities. For more information, visit www.bostonmutual.com or contact your Boston Mutual Life representative. Follow the company on Facebook (/ BostonMutualLifeIns) or LinkedIn (/ company / boston-mutual-life-insurance).

Media contacts
Meredith D’Agostino
Boston Mutual Life Insurance Company
[email protected]
(800) 669-2668 x276
Boston Mutual News Panel:
[email protected]

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